Working hours
Mon - Fri: 8am to 5pm

Refund and Returns Policy

Thanks for shopping with us at MBK Group. If you are not entirely satisfied with your purchase, we’re here to help. here is our Return & Refund Policy.

Returns

You have 30 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. 

Refunds

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you of the status of your refund after inspecting the item.

If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a few days, depending on your card issuer’s policies. Any refund that is authorised will have the cost of the original post and packing deducted. 

Shipping

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non ­refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Contact Us

If you have any questions on how to return your item to us, contact us.