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Customer Care

CC7 Additional Sales

Additional Sales


Additional sales can really boost income and thrill parents with the results. Get organised and put new ideas into place.
CC2 Child Welfare

Child Welfare


Our key 25 documents relating to delivery of high quality childcare.
Customer Care

Customer Care Complete


Nearly 100 documents relating to Customer Care within your early years setting. Included here is the word document reference list to support you amending and building your own handbook.
CC1 Customer Complaints

Customer Complaints


The paperwork you need to ensure you are recording all the correct information for any Complaints you receive.
CC5 Customer Experiences

Customer Experiences


Our processes, guides and working documents will help you implement a consistent Customer Experience for the best results.
CC6 Customer Surveys

Customer Surveys


Ask your customers what you need to do to improve - both children and staff. These surveys provide all you need to do that.
CC3 Inclusion



Our range of Inclusion documents ensure that you have all that you need to manage children with SEND.
CC8 Marketing



Get your Marketing underway with our practical organisers and templates.
CC4 Social Events

Social Events


Get yourself organised with out Graduation and parents Evening documentation.
CC10 Strategic Vision

Strategic Vision


Develop your vision and values with these useful tools. Scroll down to see the full list of contents. When you purchase you will also get a full list of all Customer Care Documents.
CC9 Supporting Parents

Supporting Parents


Building relationships with parents can take time and understanding. Introducing them to who we are and what we do can smooth the path to their understanding. Here we look at some of the parent facing policies.