Operation Manuals

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Customer Care Complete

£500.00

Nearly 100 documents relating to Customer Care within your early years setting. Included here is the word document reference list to support you amending and building your own handbook.

Customer Complaints

£15.00

The paperwork you need to ensure you are recording all the correct information for any Complaints you receive.

Customer Experiences

£125.00

Our processes, guides and working documents will help you implement a consistent Customer Experience for the best results.

Customer Surveys

£45.00

Ask your customers what you need to do to improve - both children and staff. These surveys provide all you need to do that.

DBS Checks

£40.00

DBS documents to support getting these checks done efficiently.

Debt Collection

£100.00

Our complete Debt Collection Pack containing 12 documents

Debt Collection Process Flowchart

£10.00

Our BØRN Manager Process Flowchart for Debt Collection outlines all the steps required to implement a through procedure.

Deployment of Staff

£20.00

Effective Staff Deployment can help the smooth running of your day.

Education Grant & EYPP

£125.00

Managing funding is often a cause for concern for many nursery owners and managers. This section provides all the tools you need to achieve this effectively and to ensure sustainability and profitability

Fees & Invoicing

£75.00

Our Fees & Invoicing section contains the Schedule for monthly invoicing alongside other useful documents to monitor and keep invoicing and payments on track. Schedule of Fees and Funded Prices Lists also included here.

Financial Operations Complete

£500.00

Over 70 documents relating to the Financial Operations within early years settings. Included here is the word document reference list to support you amending and building your own handbook.

Financial Routines

£40.00

Essential documents in order to track your numbers and keep you on target for getting things done.

Fire & Electrical

£105.00

All your fire and electrical requirements from policies, checklists to example room drills, making this important safeguarding aspect easy to achieve.

First Aid

£25.00

Keep your First Aid Boxes up to date with our contents lists and checklists. Other useful guidance also included.

Food & Hygiene

£150.00

Our Food & Hygiene section includes all the 'nuts and bolts' policies, procedures and documents to ensure that all those basic items are being carried out effectively every single day.

Fundraising

£45.00

Fundraising tools to make the job easier covering a variety of activities.

Our Resources Will Give Your Team The Knowledge & Tools Required To Help Your Early Years Setting Reach Its Full Potential

MBK has been creating confidence, competence and cohesion through bespoke training in early years settings since 2014. Read about us in our clients’ own words here …

It’s great how they share new information and include you all once you have attended one of their courses which are very interesting and encouraging. The file containing all areas of Ofsted EYFS is an easy tool when training Senior Staff.

Lorraine Mitchell

Tiddlywinks Nursery School